FAQ

  • Which versions of Microsoft SharePoint is SharePoint Reminder compatible with?


    SharePoint 2016 - (SP 2016)
    SharePoint 2013 - SharePoint 2013 including Foundation, Standard and Enterprise (SP 2013).
    SharePoint 2010 - SharePoint 2010 including Foundation, Standard and Enterprise (SP 2010).
    SharePoint 2007 - Microsoft Windows SharePoint Services v3 and Microsoft Office SharePoint Server 2007 (MOSS 2007).
    SharePoint 2003 - Microsoft Windows SharePoint Services v2 and Microsoft SharePoint Portal Server 2003 (SPS 2003).

    For Office 365 / SharePoint Online, please see Reminder's sister product: Reminder 365

  • How does SharePoint Reminder differ from the built in Alerts feature?

    The existing Alerts feature is only triggered when something changes on the list - for example if a Task is assigned to you to complete.

    SharePoint Reminder will add the ability to send out emails on certain date based events - for example it could constantly monitor a Task list and send out a 'This Task is Due Soon' email when the Due Date is less than 3 days away. It could also send out another email if a task becomes overdue.

    The key difference is that its constantly checking the lists you specify, rather than only being able to send out emails when a user does something. See Common Scenarios for some examples of how it could be used.

  • How do I use SharePoint Reminder?

    SharePoint Reminder is delivered as a SharePoint WebPart and an NT Service. Once installed on a SharePoint server you add it to a Web Part Page and then configure it to 'watch' one of your lists and send out Reminder emails according to your requirements.

  • Does SharePoint Reminder need any client software of ActiveX/Java Applets installed on the clients?

    No - it works using standard HTML only, no client software is required.

  • What server topologies do you support?

    The installation routine supplied supports a single front end Web Server with a content database either on the same server or a separate Database Server. Extra configuration steps are required for web farm installations.

  • What languages does SharePoint Reminder support?

    SharePoint Reminder supports all of the language packs for SharePoint that have been released by Microsoft, including those languages that use a non-Roman alphabet and require Unicode support. However the Web Part interface, user manual and technical support are currently only available in English.

  • The Configuration Tool is showing that I am using a Reminder Web Part but I have deleted it.

    There are two reasons why this might be.

    1) The Reminder Service will only recognise that a web part has been deleted when it checks it to see if any emails need sending or the Web Part Directory is refreshed. If you have set the Web Part to be checked every 24 hours it could be a while before the web part it is removed from the Licenses In Use list. You can select Refresh Now in the Configuration Tool to perform a directory refresh immediately and remove any recently deleted Web Parts.

    2) You may have Closed rather than Deleted the web part, please read the Deleting A Web Part FAQ.

  • I can't work out how to get it to do what I need?

    Please review the "How Can I .....?" section which answers the most common questions and by all means contact support@pentalogic.net with a description of what you want to achieve and we will do our best to help.
     

How Can I ..... ?

 

Selecting Email Addresses

 

Licensing FAQ

 

Support and Maintenance


How to create a View

 

How to create a Web Part Page

 

How to add a Web Part to a page

 

How to delete a Web Part from a page

 

How to move a web part to another page