Installation

Download the appropriate installation file and run from any SharePoint Web Front End (WFE) server.

Select the FilterPoint button to install. You may wish to also install the License Manager at the same time.

The automatic installer will verify some prerequisites (such as the SharePoint administration service is running) and if everything is ok will Install and Deploy the web part to all Web Front End servers in your farm.

To remove the web part you can run the installer again and you will be given the option to remove.

Alternatively you can install the web part file Pentalogic_FilterPoint.wsp manually using STSADM

If you're using SharePoint 2013 in '14 mode' (where it continues to look like 2010) contact us for more information on how to install in this situation.

Once installed you should be able to add the web part to a web part or wiki page - if you can't see FilterPoint in the web part gallery ensure that the feature is activted in Site Actions > Site Settings > Site Collection Administration > Site Collection Features

Troubleshooting

The System Check shows "The SharePoint Administration service is NOT started!"

To install solutions to SharePoint the administration service must be running. Run services.msc and ensure that the following service is running then click Abort and try again.

SharePoint 2007 - Windows SharePoint Services Administration service

SharePoint 2010 - SharePoint 2010 Administration service

SharePoint 2013 & 2016 - SharePoint Administration service