We are based in England and work with customers all over the world who operate in different time zones and different languages, so the best way to contact us is by email.
We try really hard to give quick and accurate answers and many customers have told us how exceptional our email support is.
Please include as much detail as possible - including the product, version number, SharePoint version and any screenshots you think may be useful.
Please also consult the FAQ and Troubleshooting sections of the manuals for answers to the most common queries.
Standard Support for one year is included in the purchase price of your software.
Standard support offers
- Email support
- Full documentation
- Services Packs and Patches