This page is for PivotPoint version 1. For later versions, please click here.

FAQ - Licensing

  • What Licences are available for PivotPoint Web Part

    Please see the purchase page for current prices.

    Starter Pack - Affordable option for small business and teams with one SharePoint web front end server (WFE) and up to 25 users

    Server License - licensed for unlimited use per web front end (WFE) server.

    3 Server Pack - ideal for typical farms that have multiple WFE's

    Site License - unlimited, please contact with some details about the size of your SharePoint installation for a quote.

    If you have any questions or need advice then please contact

  • How do the Licence Keys work

    In the case of a Server Licence PivotPoint Web Part generates an Installation code that is unique to a Server. This Installation Code can be found on the Modify Web Part page. You enter this Installation Code during the purchase process and we return via email a matching Licence Key that you enter into the Modify Web Part Page.

    If you purchase a Corporate Licence you are given a Licence Key that will work on an unlimited number of Servers.

  • Where do I find the Installation Code?

    The Installation Code can be found on the Licensing & Support toolpart.

    Select Modify Web Part, scroll down until you see the Licensing toolpart header and then click the arrows to show the details of the toolpart.

    If you wish to order the software but don't yet know the Installation Code (for example if you are going to install it onto a production server later) - you can enter anything into the online order form and get a Licence Key by contacting us.


  • What information does the Installation Code contain and what is its purpose?

    The installation code is a MD5 hash of a identifier unique to a server. It is impossible for us to obtain any sensitive or identifiable information from it.

    Unless you purchase an Organisation License a Licenses Key we send you will only work on a server that has a matching Installation Code.

  • Does this mean that if we ever change the server name then we need to buy another licence?

    No, simply contact us giving your new servers installation code and a declaration that the old licence is no longer being used and we will return you a new licence code.

  • Do I have to enter the Licence Key every time I add PivotPoint Web Part to a new page.

    If you first enter the Licence Key while accessing SharePoint from an account that has Administrator privileges on the server (e.g. a user who is in the Domain Administrators group) then PivotPoint Web Part will cache the Licence Key in the registry for all future use.

    If you do not have a SharePoint account that has sufficient privileges to write to the registry on the Server or you are running a server farm then please contact us for advice.

  • How do I upgrade PivotPoint Web Part?

    If you are performing a 'Minor' upgrade (e.g. v1.3 to v1.4) you can install the new version over the existing version. All your settings will be saved.

  • What is your policy for Support and Maintenance?

    Please see the FAQ here